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If drains are backing up in your Edmond home, the first question is whether the problem is in the city’s main or in the private line that serves your property. PlumbWorX inspects the private side, explains what we find, and discusses cleaning, repair, or replacement only after that is clear.
Estimates on sewer replacement are free. Call (405) 847-9809.
Please fill out the form with your contact details and the type of service you need, and we’ll follow up about scheduling.
The City of Edmond tells residents to call Public Works at (405) 216-7770 when a sewer or drain backup happens, so the city can help determine where the blockage is.
| Where the problem is | Who handles it |
|---|---|
| City sewer main | The City of Edmond. If the stoppage is in the main, the city says it will fix it. |
| Private line connecting the home to the city main | The property owner. The city will let you know, and you can call a plumber. |
| Location is not yet clear | It needs to be identified first. Start with the city if you are unsure, or call us and we can inspect the private side. |
Edmond also states that it is only responsible for its own property, not your line or the connection to the main, and that public funds cannot be spent on private work. Sewer backups are not routinely covered by homeowners’ insurance, so it is worth checking your policy.
If the backup is coming from a city manhole or the street, start with Public Works at (405) 216-7770. After hours, the city’s utility emergency number is (405) 359-4338. If the problem is in the private line, that is the work we can help with.
A backup is not automatically a replacement job. We look at the symptoms and, when it is useful, run a sewer camera inspection to see whether the line is clogged, damaged, or being pushed by roots.
Signs that deserve a closer look:
If we clean the drain, that work carries a 30-day warranty. There is no drain-cleaning warranty if roots are found. If the camera shows a broken or collapsed line, we will explain repair or replacement options and the price before you approve work. Estimates on sewer replacement are free.
TESTIMONIALS
Listening matters when sewer trouble has already been difficult to explain. PlumbWorX starts with what you’ve experienced in the home, because those details can help point us toward the part of the system that deserves attention.
“The guys showed up very courteous and went right to work. Listened to the problems I have experienced and quickly went to action. The solved my problems in about 30 minutes”
Explore that homeowner’s full experience and more feedback from people who’ve called us for plumbing help.
The city says a backflow valve, or check valve, is required by ordinance on all new and newly repaired sewer lines. If your home does not have one, the city recommends having a plumber add it, and then cleaning the valve from time to time so it keeps working. If that valve is part of the work we recommend, we will include it in the options we review with you. We do not add it unless you approve it.
The city also asks residents not to run grease down the drain, not to plant trees or large shrubs within ten feet of sewer lines, and not to tie sump pumps, French drains, or downspouts into the sanitary sewer. Those connections can clog a private line, and the city calls them illegal.
Edmond has a large share of homes built from the 1960s through the 1990s, with a median year built of 1993. Older private sewer lines can fail from roots, shifted joints, or age. The camera, not the age of the house alone, is what tells us what the line needs.
Adding, altering, or replacing plumbing in Edmond requires a city plumbing permit, filed through the online portal. A sewer replacement often needs a permit. We can talk through what the city requires. We do not promise a permit result. We do not offer trenchless sewer installation, and we do not work on septic systems.
You do not need to decide whether the job is a repair or a replacement before you call. Describe where the backup or slow drain is showing up, and whether the city’s crew has already looked at the main.
Describe where the backup or slow drain is showing up, and whether the city's crew has already looked at the main.
We inspect the private line, explain the findings and the price, and complete only the work you approve.
We finish the approved work and tell you if anything else on the line deserves attention later.
The $89 service call is waived when we do the work on that visit. Estimates on sewer replacement are free. Drain cleaning carries a 30-day warranty. That warranty does not apply if roots are found in the line. Repairs include a 1-year warranty on our labor. Licensed and insured, CIB #191617.
Sewer work can involve decisions that aren’t obvious from the surface. We take time to explain what we’re seeing instead of asking you to approve work without context.
Our approach centers on practical communication:
That helps keep the conversation focused on the condition of your sewer line rather than assumptions about what it needs.
See also our Edmond plumbing services page, water heater repair in Edmond, sewer replacement overview, and the Home Plan. We do not offer trenchless sewer installation, and we do not work on septic systems.
PlumbWorX is based at 101 Barbour St in Moore and serves Edmond as part of our regular metro service area. If your property is not in one of the cities below, call us and we can confirm the address. Our service area includes:
We also serve parts of Cleveland, Canadian, and Oklahoma counties.
See also our Edmond plumbing services page, water heater repair in Edmond, sewer replacement overview, and the Home Plan. We do not offer trenchless sewer installation, and we do not work on septic systems.
You should not have to choose between repair and replacement based only on a backup you can see inside the house. We will inspect the private line, explain what we find, and give you the price before you approve work. Estimates on sewer replacement are free. Call (405) 847-9809.
Call Edmond Public Works at (405) 216-7770. The city will help determine where the blockage is. If it is in the city main, the city handles it. If it is in the private line that connects your home to the main, that work is the homeowner’s responsibility, and we can help with it.
Yes. Estimates on sewer replacement are free. Cleaning or a smaller repair is priced before you approve the work. The $89 service call is waived when we do the work on that visit.
Drain cleaning carries a 30-day warranty. That warranty does not apply if roots are found in the line.
The city says a backflow or check valve is required by ordinance on all new and newly repaired sewer lines. If that applies to your job, we will include it in the options we review with you.
No. We do not offer trenchless sewer installation, and we do not work on septic systems.